Support

Write to us: hq@thecommercium.com. Put “MiniApply” in the subject and, if something went wrong, the version shown at the bottom of About (open the menu at the top left, then About MiniApply). We usually reply within two working days.

Common questions

A search is taking a while

A new search reads a dozen or so university pages and usually takes under a minute. You can leave the App: the search keeps running, and when you come back it picks up where it was.

A card has no deadline or fee

MiniApply shows a fact only when it finds the same words on the university's page. If the page didn't state it clearly, the field is left out. Open the card's source to read the page yourself.

A result looks wrong

Tap its source to see the page it came from; universities sometimes update pages. If the page says something different from the card, write to us with the programme name and we'll look into it.

My free search is used

Each device gets one free search. The Intake Pass unlocks every search for one intake, with no renewal. Searches you already ran stay saved and open at any time.

I bought a pass on another iPhone

Open the pass screen and tap Restore purchase, signed in with the same Apple ID.

Refunds

The App Store sells the pass, so refunds are requested from Apple at reportaproblem.apple.com. Write to us too and we'll help.

How do I change my grades or English score?

Open the menu at the top left and tap the profile answer you want to change. New searches use the updated profile.

How do I delete my data?

Open the menu at the top left, long-press a search and choose Delete, or delete the App to remove everything. Our server keeps only your device's free-search and pass counts; see the Privacy Policy.

How do I turn off statistics?

Open the menu at the top left, tap About MiniApply and switch off Share anonymous statistics.